Policies and Shipping
100% SATISFACTION GUARANTEE
We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Special Ordered items are not be eligible for return or refund. Please read "Returns" below for more information.
SHIPPING CHARGES (Continental U.S.)
Shipping options are offered for merchandise delivery:
Standard: $10.00 (5 to 8 business days)
Please note that some items may be subject to additional shipping charges because of size or weight.
Sorry, but we do not ship outside of the Continental U.S.
Orders received by 11:00 am (Monday through Friday) requesting in-store pickup will be ready after 4:00 pm the same day. Please kindly alert us by phone that you placed an order.
Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.
If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back within a 30 day time frame. All returns should be accompanied by the receipt, and returned in the original packaging, ship all returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on factory damaged or incorrect merchandise(damage caused by carrier is handled by carrier company). Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.) Special ordered items are not eligible for return.
Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or e-mail.
PRICES AND INFORMATION
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.
CARRIERS USED BY SPIN ZONE
UPS, FEDEX, USPS